Driver Compensation Policy

Catch Technologies Inc. - Driver Compensation Policy

 

Effective Date: October 8, 2025

Issued by: Catch Technologies Inc. (“Catch”, “we”, “our”, “us”)

 

1. Purpose and Scope

This Driver Compensation Policy sets out how Catch compensates independent drivers who provide transportation services (“Rideshare Services”) to riders (“Riders”) using the Catch Platform in Canada.

It applies to all drivers who have accepted the Catch Driver Agreement and operate in compliance with provincial and municipal licensing, insurance, and safety requirements.

 

2. Independent Contractor Status

Drivers are independent contractors, not employees, partners, or agents of Catch.

You are solely responsible for:

  • Maintaining the required provincial driver’s licence and vehicle-for-hire permits.

  • Paying all federal and provincial income taxes, CPP, and EI (if applicable for self-employed).

  • Collecting and remitting your own GST/HST/PST on Driver Fares if your total taxable supplies exceed CRA registration thresholds.

  • Maintaining your own automobile, commercial, and liability insurance as required by your province.

Nothing in this Policy creates an employment relationship.

 

3. Definitions

Term Meaning

Driver Fare: The amount you earn per completed trip, calculated as base fare + time + distance + applicable surge or multiplier.

Rate Card: The rate schedule displayed in your driver dashboard specifies base, time, and distance rates by service type and city.

Service Fee: Percentage retained by Catch for facilitating each transaction and providing access to the platform.

Platform Fee: Flat or variable amount retained to cover technology, customer support, and safety programs.

Incentives/Bonuses: Additional earnings Catch may offer for meeting performance or trip targets.

Tips: Voluntary amounts provided by Riders directly through the app; 100% belong to you.

 

4. Driver Fare Calculation

  1. Base Fare: Minimum amount for accepting and completing a ride.

  2. Time Component: Per-minute rate for total ride duration.

  3. Distance Component: Per-kilometre rate measured by GPS.

  4. Dynamic Pricing (Surge): Higher rates may apply during peak demand (e.g., weather events, time of the day or special events).

  5. Special Services: CatchShe, CatchKids, CatchExec, CatchMax, or CatchGo may have distinct rate cards.

Rate Cards vary by city and are visible in your Driver Dashboard. Catch provides notice before material rate changes take effect.

 

5. Additional Payments

You will receive, where applicable:

  • Tips left by Riders: Catch does not deduct or retain any portion.

  • Tolls, surcharges, or municipal levies collected from Riders and remitted to you.

  • Bonuses or incentives based on performance or participation in specific campaigns.

  • Reimbursements for Rider-caused vehicle damage as verified through Catch’s claims process.

 

6. Payment Processing and Settlement

  • Catch collects Rider Charges as your limited payment collection agent. Once Catch receives payment from the Rider, the Rider’s obligation to you is satisfied.

  • Catch remits Driver Fares (minus Catch Fees) via Stripe Canada in accordance with the Stripe Connected Account Agreement and Canadian banking regulations.

  • Payment frequency: Weekly, unless you elect Express Pay, which allows instant transfer for a small processing fee disclosed before confirmation.

  • You authorize Catch and Stripe to issue electronic receipts and T4A summaries (if required by law).

 

7. Catch Fees

To access the Catch Platform and related services, you agree that Catch may retain:

  • a Service Fee (percentage of each ride);

  • a Platform Fee (flat or variable charge per trip).

  • a Surcharge Fee (These can include airport fees, toll fees, and city-specific surcharges).

  • a Cancellation Fee (Charged if a rider cancels after a grace period). 

  • a Split Fare Fee (Charged when riders split the cost of a trip through the app). 


 

These amounts are deducted automatically before payout.

Catch may adjust fees periodically with notice as permitted by provincial regulations.

 

8. Taxes

  • Drivers: Responsible for determining and remitting applicable GST/HST/PST and income taxes.

  • Catch: Responsible for collecting and remitting any taxes applicable to the Catch Fees it retains.

  • Tax summaries and transaction histories are available through your Driver Dashboard for reporting purposes.

 

9. Adjustments, Disputes, and Fraud Prevention

Catch may adjust or withhold a payment (excluding tips) if:

  • A Rider dispute or complaint is verified.

  • A fare was calculated in error.

  • Fraudulent or abusive activity is detected, or

  • required by law or regulatory authority.

Drivers will be notified and may appeal such decisions through Catch’s Driver Support Portal within 14 days. Catch will review disputes in good faith and issue adjustments promptly.

 

10. Promotions and Coupons

Promotional discounts offered to Riders by Catch will not reduce your Driver Fare.

Catch funds Rider promotions independently unless stated otherwise in a written incentive program.

 

11. Transparency Obligations

Catch displays:

  • Active rate cards by city.

  • Breakdown of each completed ride (base, time, distance, surge, Catch Fees, net payout);

  • Weekly statements and downloadable reports.

  • Advance notice of any structural changes to driver compensation.

 

12. Privacy and Data Use

Catch collects and processes driver information (including earnings, location, performance metrics, and identity data) in accordance with the Catch Privacy Policy, compliant with PIPEDA, Alberta PIPA, BC PIPA, and Québec Law 25.

Personal data is used only for payment, tax reporting, fraud prevention, and operational analytics.

 

13. Compliance and Local Requirements

Drivers must comply with:

  • Provincial and municipal ride-for-hire bylaws.

  • Minimum insurance coverage levels set by the Financial Services Regulatory Authority (FSRA) or relevant provincial body.

  • Vehicle safety and inspection schedules.

  • Catch’s Safety and Conduct Policies.

 

14. Communications and CASL Consent

By using the Catch Platform, you consent to receive operational, transactional, and limited promotional communications from Catch via email, SMS, or in-app messages, in compliance with Canada’s Anti-Spam Legislation (CASL).

You may unsubscribe from promotional messages at any time.

 

15. Governing Law

This Policy is governed by the laws of the province where the ride is provided and the applicable laws of Canada.

 

16. Updates and Notifications

Catch may update this Policy as laws or business models evolve. Updates will be posted in the Driver App and on the website. Continued use of the Platform after notice constitutes acceptance.

 

17. Contact

Driver Support & Compensation Inquiries

Email: admin@gotocatch.com

Mail: Catch Technologies Inc., P.O. Box 1643, Calgary, Canada.