Terms & Conditions

Catch Technologies Inc. - Terms of Service

 

Developed October,08,2025

These Terms of Service constitute a legally binding agreement ("Agreement") between you and Catch Technologies Inc., its parents, subsidiaries, representatives, affiliates, officers and directors (collectively, "Catch," "we," "us" or "our") governing your use of the Catch applications, websites, technology, facilities, and platform (collectively, the "Catch Platform").

 

PLEASE BE ADVISED: THIS AGREEMENT CONTAINS PROVISIONS THAT GOVERN HOW CLAIMS BETWEEN YOU AND CATCH CAN BE BROUGHT. THESE PROVISIONS WILL, WITH LIMITED EXCEPTION, REQUIRE YOU TO:

− WAIVE YOUR RIGHT TO A JURY TRIAL AND SUBMIT CLAIMS YOU HAVE AGAINST CATCH TO BINDING AND FINAL ARBITRATION ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, GROUP, OR REPRESENTATIVE ACTION OR PROCEEDING.

 

  • RESOLVE MOST DISPUTES VIA mediation or arbitration (as permitted by applicable provincial Arbitration Acts), on an individual basis, without recourse to class actions or representative proceedings, except as may be required under applicable Canadian consumer protection law.

 

As a Driver or Driver applicant, you may have an opportunity to opt out of arbitration for certain claims, as provided in Section 17.

By entering into this Agreement, and/or by using or accessing the Catch Platform, you expressly acknowledge that you understand this Agreement (including the dispute-resolution and arbitration provisions in Section 17) and accept all its terms.

 

IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU MAY NOT USE OR ACCESS THE CATCH PLATFORM OR ANY OF THE SERVICES PROVIDED THROUGH THE CATCH PLATFORM.

If you use the Catch Platform in another country, you agree to be subject to Catch's terms of service for that country. (Or: this Agreement is intended for Canadian operations; use abroad is subject to local terms.)

If you are accessing or using the Catch Platform to access or use Catch Business services on behalf of an organization contracted with Catch, and you are not accessing or using the Catch Platform as a Rider or Driver, your access and use is governed by the contract between Catch and your organization.

When using the Catch Platform, you also agree to conduct yourself in accordance with our community guidelines, which shall form part of this Agreement between you and Catch.

 

The Catch Platform

The Catch Platform provides a marketplace where, among other things, persons who seek transportation to certain destinations ("Riders") can be matched with transportation options to such destinations. One option for Riders is to request a ride from rideshare drivers who are driving to or through those destinations ("Drivers"). Drivers, Riders, and any other individuals, excluding any Excluded Individuals, using the Catch Platform are collectively referred to herein as "Users," and the driving services provided by Drivers to Riders, and other transportation-related services provided by Drivers in connection with the Catch Platform, shall be referred to herein as "Rideshare Services." "Catch Services" shall include any service provided by Catch pursuant to the Catch Platform (for clarity, Catch Services does not include Rideshare Services or Third-Party Services).

As a User, you authorize Catch to match and/or re-match you with Drivers or Riders based on factors such as your location, the requested pickup location, the estimated time to pickup, your destination, User preferences, ride mode, driver mode, membership status, regulatory or other third-party requirements, user statistics, and platform efficiency, and to cancel an existing match based on the same or other considerations. Any decision by a User to offer or accept Rideshare Services is a decision made in such User’s sole discretion. A separate agreement is formed between Drivers and Riders when the Rider accepts the Rideshare Services offered by the Driver. As used herein, "Excluded Individuals" means any individual who is registering to use the Catch Platform or whose use of the Catch Platform is on behalf of an organization contracted with Catch, except as a Rider or Driver.

In certain markets, Riders may have the option to rent transportation modalities (e.g., bikes, scooters, cars, etc.) or be offered other services through the Catch Platform. In some markets, some of these rental programs and/or other services are owned and operated by Catch. In other markets, some of these rental programs and/or other services are owned or operated by third parties.

In any case, your use of Catch Services through the Catch Platform may be subject to additional agreements between you and Catch as applicable to the particular service in the particular market ("Supplemental Agreements"). Please review any applicable Supplemental Agreements carefully.

 

IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF A SUPPLEMENTAL AGREEMENT, YOU MAY NOT RENT OR USE CATCH SERVICES IN SUCH MARKET.

In the event of any conflict between this Agreement and the terms and conditions of any Supplemental Agreement, the terms of this Agreement shall control, except that where local or provincial law mandates more favorable consumer protections, those statutory terms will prevail.

 

Modification to the Agreement

Catch reserves the right to modify the terms and conditions of this Agreement, and such modifications shall be binding on you only upon your acceptance of the modified Agreement, or as required by applicable law. Catch reserves the right to modify any information on pages referenced in the hyperlinks from this Agreement from time to time, and such modifications shall become effective upon posting, provided appropriate notice is given. Continued use of the Catch Platform after any such changes shall constitute your acceptance of such changes. Unless material changes are made to dispute resolution provisions herein, you agree that modification of this Agreement does not create a renewed opportunity to opt out of arbitration (if applicable).

 

Eligibility

The Catch Platform may only be used by individuals who have the right and authority to enter into this Agreement and are fully able and competent to satisfy the terms, conditions, and obligations herein. The Catch Platform is not available to Users who have had their User account temporarily or permanently deactivated. You may not allow other persons to use your User account; you agree that you are the sole authorized user of your User account, and you may not use your User account on behalf of any third party, except as otherwise expressly permitted by Catch. To use the Catch Platform, each User shall create a User account. Each person may only create one User account, and Catch reserves the right to deactivate any additional or duplicate accounts. Your participation in certain Catch programs and use of certain Catch services may be subject to additional eligibility requirements as determined by Catch.

By becoming a User, you represent and warrant that you are at least 18 years old (or the age of majority in your province). Notwithstanding the foregoing, if you are the parent or legal guardian of a 16- or 17-year-old minor, you may create a User account for that minor to use the Catch Platform, subject to the following requirements and restrictions:

  • You ensure that the minor’s use of the Catch Platform is limited solely to accessing and using Catch Services and/or Third-Party Services where expressly permitted under the applicable Supplemental Agreement.

  • You determine that the Catch Services and/or Third-Party Services are suitable for the minor.

  • You ensure that the minor’s use of the Catch Platform and applicable Catch Services and/or Third-Party Services is done in compliance with all applicable safety instructions and warnings in this Agreement, any applicable Supplemental Agreements, and the Catch Platform.

  • You ensure that the minor does not request or accept any Rideshare Services unless accompanied by you or an authorized adult.

  • You explain the terms of this Agreement (in a manner appropriate to the minor) and guarantee acceptance of those terms on behalf of the minor.

 

By creating a User account for a minor, you hereby consent to this Agreement on the minor’s behalf and accept the terms herein, and you shall assume all responsibility and liability for the minor’s use of the Catch Platform as provided by the terms of this Agreement and any applicable Supplemental Agreements. You are responsible for any breach of the above representations, warranties, and/or this Agreement, and/or any attempt by the minor to disaffirm this Agreement. You further represent that you are fully authorized to execute this Agreement on behalf of all guardians of the minor.

 

Charges

As a User, you understand that requesting or using Rideshare Services, Catch Services, or Third-Party Services may result in charges ("Charges") to you and/or an organization, if applicable. Charges to Riders and/or organizations for Rideshare Services include Fares (defined below) and other applicable fees, tolls, surcharges, and Canadian taxes (e.g., GST / HST / PST, as applicable by province), including as set forth on your market’s "Catch Cities Page," plus any tip to the Driver that you elect to pay. Catch reserves the right to determine and modify pricing by posting the applicable pricing terms to the market Catch Cities Page or quoting you a price for a ride at the time of request. Pricing may vary by service type (shared, economy, luxury, etc.) as described in the Catch Platform. You are responsible for reviewing the applicable Catch Cities Page or price quote; you remain liable for all Charges incurred under your account, whether or not you review each detail.

 

Rideshare Service Fares ("Fares")

There are two types of Fares: quoted and variable.

 

Quoted Fares

When you request a ride via the Platform, Catch will quote you a Fare at that moment. The quote is subject to change until the ride is confirmed. If your final destination differs, or the route/time changes significantly, or misuse is suspected, Catch may cancel the quoted fare and instead charge a variable fare. Catch does not guarantee that the quoted Fare equals the variable Fare. Quoted fares may include service fees, tolls, or other fees as applicable.

 

Variable Fares

Variable fares consist of a base charge and incremental charges (time + distance). Minimum fares may apply for short trips. Route and time are calculated via GPS data or fall back to alternate data if the signal is lost. In addition to the variable fare, your total may include service fees, tolls, surcharges, or other Charges.

 

Service Fees & Other Charges

Catch may impose a "Service Fee" per ride, disclosed in the market Cities Page. During peak demand (“Prime Time”), Charges may increase; quotes may reflect Prime Time. Additional services (priority pickup, wait/ “Wait & Save”) may incur a premium or discount. Cancellation or no-show fees may apply; see the Help Centre. If the Driver reports material damage, you may be charged a "Damage Fee" up to CAD $250, depending on severity, subject to documentation and dispute rights. Abuse Fee: if Catch reasonably determines misuse, up to CAD $250 may be charged, subject to verification. Tolls, airport or event fees, fuel surcharges, distance/time surcharges, and taxes may also apply. See the local Catch Cities Page for details.

 

Tips

After a ride, you may tip the Driver (in-app or cash). Tips go entirely to the Driver and are not retained by Catch.

 

Charges Generally & Payment

All Charges are processed via third-party payment processors. Catch may change processors without notice. Cash payments are prohibited except where expressly permitted by Catch. Paying Catch satisfies your obligation for use of the Platform, Catch Services, Third-Party Services, and Rideshare Services. Some Charges may be aggregated in a single transaction. If your primary payment method fails or expires, Catch may charge your backup method(s). If you dispute a transaction, check your ride receipt and payment history.

 

Refunds: All Charges are non-refundable, except to the extent required by Canadian or provincial consumer protection law, or at Catch’s discretion. Coupons, credits, discounts, or promotions ("Coupons") may apply subject to terms; they are non-transferable and non-redeemable for cash except as required by law. Coupons cannot be stacked unless explicitly allowed. With Fares, Catch may deduct service fees, tolls, or other Charges before applying the coupon. Additional rules may apply per promotion.

If you purchase Third-Party Services via the Platform, you authorize your stored payment method to be charged as per Catch or the third-party provider’s pricing terms or those set out in

 

Third-Party Terms.

Payment Authorization: Catch may place a hold or authorization on new payment methods to verify validity or protect against fraud. These authorizations may reduce your available credit until cleared by your bank. Catch is not liable for overdraft or NSF charges by your issuing bank.

Catch does not charge a fee to access the Platform but reserves the right to levy fees or Charges for use of services (Rideshare, Catch Services, Third-Party Services).

 

Driver Payments

If you are a Driver, your compensation terms are set out in the Driver Addendum, which forms part of this Agreement.

 

Catch Communications

By entering into this Agreement or using the Platform, you consent to receive communications from Catch (or its affiliates) via email, text, calls, or push notifications at the phone numbers or email addresses you provide. Messages may be sent using automated systems. Communications include operational updates, platform changes, promotional offers, and industry news.

If you change your contact info, you agree to update your account to avoid misdirected messages.

You may opt out of promotional emails via unsubscribe links in promotional emails; you may withdraw SMS/phone marketing consents under Canada’s Anti-Spam Legislation (CASL). Opting out of ALL SMS/calls (including operational) may impair functionality. You may receive a one-time confirmation message. Operational messages may continue as required for account, safety, or ride functionality.

 

Your Information & Privacy

"Your Information" includes any information you provide, post, or transmit via the Platform or to other Users. By using the Platform, you consent to Catch collecting, using, retaining, sharing, and transferring your Information in accordance with our Privacy Policy, consistent with PIPEDA, provincial privacy laws, and Québec’s Law 25 (as applicable).

You agree to keep your Information accurate, current, and complete and to notify us of any changes. You grant Catch a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, transferable, sublicensable right to use, reproduce, adapt, display, distribute, and prepare derivative works of your Information (excluding where prohibited by applicable privacy law). You retain ownership of your Information, subject to the license granted here.

Your Information may be shared (subject to privacy law) with:

  • other Users (e.g., Riders/Drivers during ride-matching),

  • service providers (e.g., payment processors, background-check firms),

  • third-party partners (marketing affiliates, transit providers),

  • law enforcement or regulators, when required.

If you are in Québec, you are entitled to privacy protections under Law 25, including access, correction, erasure requests, portability (where applicable), transparency on automated decision-making, and mandatory privacy impact assessments for high-risk uses.

 

Promotions, Referrals, and Loyalty Programs

Catch may offer promotions, referral programs, or loyalty schemes. Catch reserves the right to withhold, deduct, cancel, or reclaim benefits where fraudulent, erroneous, or in violation of applicable terms or laws. Catch may modify or terminate programs at its discretion.

Referral Program: participation is subject to this Agreement and any additional referral rules. Catch may inform referred users of the referrer identity (with consent).

 

Restricted Activities

You must not:

  • Impersonate any person or entity.

  • Stalk, harass, threaten, or carry weapons.

  • Violate any Canadian or provincial law or regulation.

  • Interfere with or disrupt the Platform’s operation.

  • Post content that is fraudulent, libelous, abusive, obscene, defamatory, hateful, or illegal.

  • Infringe intellectual property or privacy rights.

  • Upload malware or malicious code.

  • Misrepresent the origin of messages or forge identifiers.

  • Frame or mirror the Platform without written permission.

  • Adapt, reverse-engineer, decompile, or disassemble the Platform.

  • Rent, lease, license, sublicense, sell, or redistribute the Platform.

  • Use bots, scrapers, tools to extract data, circumvent navigation.

  • Assign or share your account or password.

  • Misrepresent your identity or affiliation.

  • Discriminate or harass based on protected grounds under Canadian human-rights laws.

  • Commercialize services without an agreement.

  • Circumvent measures for enforcement or security violations.

  • Cause third parties to engage in these acts.

If you suspect unauthorized use of your account, notify us immediately.

 

Driver Representations, Warranties & Agreements

If you act as a Driver, you represent, warrant, and agree that:

  • You hold a valid driver’s license and are legally permitted and medically fit to drive in your jurisdiction.

  • You own or legally operate the vehicle used for Rideshare Services; the vehicle must be well maintained, safe, and comply with applicable municipal/provincial requirements (inspection, recalls, safety standards).

  • You will not drive recklessly or under the influence of alcohol/drugs.

  • You will not transport more passengers than legally allowed.

  • You will not operate as a taxi or public carrier, accept street hails, demand cash payment, or use unauthorized card readers.

  • You shall not defraud Catch or Riders.

  • You must not discriminate against Riders with disabilities and must comply with Catch’s Service Animal and Wheelchair policies and legal requirements.

  • You consent to background checks (criminal and driving records) and provide periodic updates or authorizations.

  • You maintain valid vehicle insurance (liability coverage as required by law) and provide proof upon request.

  • You will pay all relevant Canadian federal, provincial, and municipal taxes, levies, and tolls connected to your ride services.

  • You will cooperate with safety reviews, Rider complaints, law enforcement, or incident investigations.

 

Intellectual Property

All intellectual property rights in the Catch Platform (code, design, UI, databases, trademarks, copyrights, patents) are owned by Catch. You acknowledge that any suggestions, submissions, feedback, or ideas you provide (“Submissions”) are non-confidential and become Catch’s property, to be used without compensation or obligation.

Catch grants Drivers a limited, revocable, non-exclusive license to use Catch Marks (logos, decals) solely on the vehicle or materials approved by Catch, during the term of this Agreement and in compliance with Catch’s Brand Guidelines. That license is non-transferable. You shall not misuse, alter, or contest Catch’s trademark rights.

You may not use Catch Marks in domain names, social media handles, or in any manner that confuses. You may identify yourself as a Driver, but not as Catch or as its employee or agent.

 

Disclaimers

Catch is a platform we do not provide transportation services and is not a common carrier. The availability, quality, or safety of rides is not guaranteed. Use of the Platform is at your risk.

The Platform is provided “as is” and without warranties. To the maximum extent permitted by Canadian law, we disclaim implied warranties, including fitness for a purpose, title, non-infringement, and merchantability. Some provinces do not permit disclaimers of certain warranties, so those limitations may not apply to you.

We do not guarantee uptime, accuracy, or that you’ll always find a Driver or Rider. We are not liable for delays, interruptions, errors, or omissions.

We are not responsible for the actions of Users, lost belongings, or misconduct. You assume risk in interacting with other Users.

Geolocation data is for general use; do not rely on it in safety-critical contexts. We do not guarantee its precision.

We disclaim liability for unauthorized access to your data or account.

Opinions or content by third parties via Platform communications are not endorsed.

We reserve the right to remove content or suspend accounts for violations.

The existence of a force majeure event (natural disasters, pandemics, strikes, government action) will excuse performance; obligations will be tolled accordingly.

 

Statutory Disclosures & Consumer Rights

In each province, you may have statutory rights (e.g., consumer protection, refund rights, privacy rights) that cannot be waived. If any provision is inconsistent with those non-waivable rights, the statutory rights apply. See [Catch.com/terms/disclosures] for jurisdictional notices.

 

 

 

Indemnity

You will indemnify, defend, and hold harmless Catch and its affiliates, officers, directors, employees, agents, and successors from claims, losses, liabilities, costs (including reasonable legal fees) arising from:

  • Your breach of this Agreement.

  • Violation of any law or rights of third parties.

  • Content you transmit.

  • Your use or operation of a vehicle.

  • Provision of Rideshare Services.

  • Any related activities on or through the Platform.

This indemnity applies regardless of any party’s negligence, unless prohibited by law.

You may not settle on behalf of Catch without Catch’s consent to bind Catch.

 

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED UNDER CANADIAN LAW (AND PROVINCIAL LAW), CATCH SHALL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF DATA, LOSS OF PROFITS, INTERRUPTION, OR SUBSTITUTE SERVICES).

CATCH’S AGGREGATE LIABILITY (in contract, tort, or otherwise) SHALL BE LIMITED TO THE AMOUNT PAID BY YOU IN THE PRECEDING 12 MONTHS (OR A MINIMUM OF CAD 100, IF YOU HAVE NOT PAID ANY AMOUNT).

Certain provinces disallow or limit exclusion of such liability — in those cases, provisions will be interpreted to the maximum lawful extent.

Catch does not assume liability for third-party services or providers, or their acts or omissions.

If a consumer has rights under statute (e.g., provincial consumer protection), those rights prevail.

 

Term & Termination

This Agreement becomes effective when you accept it. It may be terminated:

  • By User, without cause, on seven (7) days’ written notice.

  • By either party immediately upon material breach or violation of essential obligations (e.g., Sections on restricted activities, payments, IP).

Additionally, Catch may suspend or terminate your account immediately if:

  • You no longer satisfy the eligibility criteria.

  • Changes in local licensing, regulation, insurance, or bylaw disqualify you.

  • Your driver rating or cancellation ratio falls below thresholds.

  • We reasonably believe it is required to protect user safety or compliance.

Except for material breaches, in many cases, we will provide notice and opportunity to cure (except where safety or fraud is involved).

Surviving sections: Definitions, Payments/Charges, IP, Disclaimers, Indemnity, Limitation, Dispute Resolution, etc.

 

Dispute Resolution, Mediation & Arbitration (Canadian Framework)

Informal Negotiation / Escalation. Before formal proceedings, parties may exchange a written Notice describing the dispute. The parties shall attempt to negotiate or mediate in good faith for 30 days (unless extended by mutual agreement). Offers and communications in negotiation are confidential and inadmissible in subsequent proceedings (except as otherwise admissible by law).

Arbitration (Optional / Post-Dispute).

If you and Catch cannot resolve the dispute informally, either party may refer the dispute to mediation or binding arbitration in Canada, under applicable provincial Arbitration Act or by mutual agreement, before a recognized Canadian arbitration body (e.g., CCAA / ADRIC) in your province or a mutually agreed location.

  • Arbitration is only available with your consent (i.e., after a dispute arises), unless you are a Driver and sign a Driver-specific arbitration clause.

  • Class or representative proceedings are not permitted unless expressly allowed by Canadian law.

  • The arbitrator shall interpret and apply Canadian law and may award remedies permitted under statute or contract.

  • Small Claims carve-out: You may pursue a claim in Small Claims Court (if under the monetary limit in your province) rather than arbitration.

  • Each party bears their own costs, except the arbitrator may award cost-shifting consistent with provincial law.

  • An arbitration award is enforceable in Canadian courts.

 

Jurisdiction & Governing Law.

This Agreement is governed by the laws of the province in which you reside (if you are a consumer), and by Saskatchewan law (for non-consumer or interprovincial issues), excluding choice-of-law conflict rules. Courts in that province have exclusive jurisdiction to hear any dispute not subject to arbitration.

 

Severability

If any provision is found invalid or unenforceable under applicable Canadian or provincial law, it may be severed or modified to the minimal extent necessary, without affecting the remainder of this Agreement.

 

Notices & Assignment

Catch may assign this Agreement or its rights in its sole discretion, with notice to Users. You may not assign your rights without Catch’s prior written consent; any attempted assignment is void.

Notices to Catch shall be sent to a Canadian address or email (e.g. Catch Technologies Inc., [Canadian address], email: admin@gotocatch.com). Notices to you may be delivered via the Platform, email, or mail to your address on file.

Headings are for convenience only and do not limit interpretation. Words “include,” “includes,” and “including” are deemed “without limitation.” No waiver of rights is effective unless in writing.

This Agreement (and any referenced Supplemental Agreements) constitute the entire agreement between you and Catch concerning the subject matter hereof. They supersede all prior understandings, proposals, or agreements.

If you have questions, contact us via our Canadian Help Centre or legal email.

 

Privacy Policy

(Insert or link to a Canadian-compliant, bilingual policy, PIPEDA / Law 25 aligned.)

 

Catch Technologies Inc. Terms of Service

 

Effective Date: October 08, 2025

Welcome! These Terms of Service ("Terms") form a binding agreement between you (“you,” “User”) and Catch Technologies Inc. ("Catch," “we,” “us,” “our”) governing your use of our apps, websites, platform, and services (collectively, the “Platform”).

 

1. Acceptance of Terms

By registering, accessing, or using the Platform or services (Rideshare, rental, or third-party services), you agree to these Terms and any Supplemental Terms specific to your service. If you don’t agree, don’t use the Platform.

 

2. Services Offered

Catch connects riders (“Riders”) and drivers (“Drivers”) in a marketplace. We also may offer vehicle, scooter, or device rentals and third-party services in select markets. Supplemental Terms apply to those additional services.

 

3. Changes to Terms

We may update these Terms. We will notify you of material changes (via email or in-app). Your continued use after changes constitutes acceptance.

 

4. Eligibility

You must be at least the age of majority in your province. One account per person; accounts may be deactivated or cancelled at our discretion. For minors (e.g., 16–17), a parent/guardian must consent and monitor usage; minors may not request rides unaccompanied.

 

5. Charges, Fares & Payment

When you use services, you will be charged a fare plus applicable fees, taxes, tolls, and surcharges. Pricing may vary by service type, time, demand, and location, and will be disclosed upfront where possible.

  • Quoted vs. variable fares: Quoted fares are estimates that may change.

  • Service fees, damage/abuse fees, cancellation fees: These may apply; capped and disclosed.

  • Tips: Optional, passed entirely to the Driver.

  • Payment methods: Stored credit/debit cards or approved payment providers. Cash only where explicitly permitted.

  • Refunds: Generally non-refundable, except where required by law or at our discretion.

 

6. Driver Terms & Responsibilities

As a Driver, you must hold valid licenses and insurance, maintain your vehicle in good condition, comply with municipal regulations, conduct background checks, and treat Riders with respect, including fulfilling accommodations under accessibility laws. Your pay and responsibilities are governed by a Driver Addendum.

 

7. Privacy & Your Data

We collect and use your information per our Privacy Policy, which complies with PIPEDA, provincial privacy laws, and Québec’s Law 25, where applicable. You have the right to access, correct, delete (where permitted), and request portability (in Québec) of personal data.

8. Promotions, Referrals & Credits

We may offer promotional or loyalty programs. We reserve the right to withdraw or cancel offers if misuse or fraud is detected. Referral programs will disclose who referred you when needed.

 

9. Acceptable Use

You may not misuse the Platform or post unlawful, abusive, infringing, or malicious content. You may not exploit, scrape, reverse-engineer, rent, or resell the Platform, or impersonate others.

 

10. Intellectual Property Rights

Catch owns all rights to the Platform, logos, designs, trademarks, and content. Your submissions (feedback, suggestions) become Catch’s property. Drivers may use Catch branding as authorized under license and only during their service.

 

11. Disclaimers & Limitations

We provide the Platform “as is” without warranties. To the extent allowed by law, we disclaim liability for indirect, incidental, special, or consequential damages. Our maximum liability is limited to the lesser of the fees you paid in the past 12 months or a modest flat amount (e.g. $100 CAD). Statutory rights for consumers override these limits where applicable.

 

12. Dispute Resolution

  • Informal negotiation: You and Catch will attempt to resolve disputes via written notice and 30-day dialogue or mediation.

  • Arbitration (optional/post-dispute): If unresolved and with your consent, disputes may be referred to binding arbitration under Canadian provincial arbitration law and rules.

  • Small Claims: You retain the right to pursue small claims if eligible in your province.

  • Governing law & courts: For consumers, your province’s courts and laws apply. For non-consumer matters, Saskatchewan law applies.

 

13. Indemnity

You agree to indemnify and defend Catch against claims arising from your breach of these Terms, your misuse of services, or your interactions with other users.

 

14. Termination

This agreement continues until terminated. You may terminate with 7 days’ written notice. We may suspend or terminate immediately for breach, safety concerns, regulatory noncompliance, or account issues. Surviving sections (IP, indemnity, dispute resolution, etc.) continue.

 

15. Severability & Assignment

If a provision is unenforceable, it will be modified or removed, and others will remain in effect. Catch may assign its rights; you may not assign your rights without permission.

 

16. Notices & Contact

Notices to you via the Platform, email, or mail. Notices to Catch via its Canadian address or admin@gotocatch.com.