Driver Screening Policy

Driver Screening Policy at Catch

Everyone who drives with Catch is screened before their first trip. In addition, Catch reruns these driver screenings at least every year and uses technology to look for issues in between. It’s part of our commitment to help keep you safe when you request a ride with Catch

At Catch, we see safety as one of the pillars of our services. To help assure that safety is maintained at all times, we have introduced various actions that provide safety to both our drivers and riders.

At Catch, we make sure that drivers who desire to work with us are 21 years or older and have at least a Provincial Driver’s License for 1 year. They must also have a vehicle registered in their name and the vehicle is 8 years or newer. In addition to this, the driver must have and adhere to the following:

• A valid Alberta Class 1, 2, or 4 driver's licenses
• Proof of work eligibility
• Proof of vehicle registration
• Proof of vehicle insurance
• A driver profile photo
• Must be a forward-facing, centered photo including the driver’s full face and top of shoulders, with no sunglasses
• Must be a photo only of the driver with no other subject in the frame, well-lit and in-focus and cannot be a driver’s license photo or other printed photograph

Background screening

After signing up, you'll need to complete a background screening through a third-party company called Certn. It will review your driving record and criminal history.

This policy will be enforced by randomly selecting drivers to meet with our inspectors to make sure that corners are not cut when it comes to safety and screening of the drivers. Should anyone be found to contravene this policy, they may lose access to their account until such a time that they have remedied the problems.